Terms of Service

Acceptance

By using platform.ancestrybureau.com or engaging CASH NOW LLC (dba Ancestry Bureau) to research or recover surplus funds, you agree to these Terms and to our Privacy Policy.

Services

CASH NOW LLC (dba Ancestry Bureau) researches surplus funds arising from foreclosure sales and, where you engage us in writing, files claims to recover those funds. We also provide forensic genealogy research to verify heirs. We are not a law firm and do not provide legal advice unless you enter into a separate agreement with a licensed attorney we introduce to you.

Your responsibilities

• Provide accurate information about yourself, the property, and your relationship to the owner.
• Do not use our service to submit false or fraudulent claims.
• Keep your account credentials confidential.

SMS Messaging Program Terms & Consent

By opting in to the CASH NOW LLC (dba Ancestry Bureau) SMS Messaging Program, you agree to receive transactional and operational text alerts from CASH NOW LLC at the mobile number provided.

Methods of Collecting Opt-In Consent

We do not send unsolicited messages. We collect and record end-user opt-in consent through the following three valid channels:

• Web Form Checkbox: Checking the explicit SMS consent checkbox on our contact and inquiry web forms (e.g., at platform.ancestrybureau.com/contact).
• Written Agreement: Executing a physical or digital (DocuSign/Adobe Sign) engagement contract or service agreement containing explicit SMS opt-in provisions with CASH NOW LLC.
• Verbal Consent: Providing explicit verbal confirmation during a recorded phone call with a CASH NOW LLC / Ancestry Bureau representative, which is documented in our database.

Complete Program Details & Call-to-Action (CTA)

• Brand Identity: CASH NOW LLC dba Ancestry Bureau.
• Purpose of Messages: Non-promotional, transactional updates, estate and surplus funds research alerts, signature request links, meeting notifications, and client inquiries.
• Message Frequency: Variable based on active cases and claim status (typically 2-4 messages per month during active claims).
• Opt-Out Instructions: Reply STOP to cancel at any time. You can also reply with CANCEL, UNSUBSCRIBE, END, or QUIT to unsubscribe.
• Help Support: Reply HELP to receive instant instructions, or email support@ancestrybureau.com.
• Carrier Terms: Message & data rates may apply. Carriers are not liable for delayed or undelivered messages.
• Privacy Assurance: Mobile opt-in data and phone numbers will strictly not be shared, sold, or rented to third parties or affiliates for marketing or promotional campaigns. See our full Privacy Policy for data handling details.

Fees

Fees, if any, are set out in the separate written engagement letter you sign before we file a claim on your behalf. You owe no fee unless and until funds are actually recovered, as described in your engagement letter.

Disclaimers

Services are provided on an "as-is" basis. We do not guarantee that any specific claim will be approved or that any specific amount will be recovered. Prior results do not guarantee similar outcomes.

Limitation of liability

To the maximum extent permitted by law, CASH NOW LLC's (dba Ancestry Bureau) total liability for any claim relating to these Terms is limited to the fees you have paid us in the twelve months before the claim.

Changes

We may update these Terms; the "Last updated" date shows the current version. Continued use of the service after changes means you accept the updated Terms.